Privacy policy

This “Storyhackers Privacy Policy” (or “Privacy Policy“) applies to storyhackers.com and our other digital properties (collectively referred to and taken together as the “Site”), which is owned and operated by Storyhackers, LLC (“Company” or “we” or “us”). We recognize and respect your privacy. This Privacy Policy explains how we collect, use and disclose personally identifying information (“Personal Information”) gathered through our Site. This Privacy Policy is subject to and incorporated by reference into the Site Terms of Use.

We reserve the right to change this Privacy Policy from time to time without notice to you. You should check here periodically to review the current Privacy Policy, which is effective as of the revision date listed at the bottom of this page. Your use of the Site and submission of Personal Information to us constitutes acceptance and understanding of this Privacy Policy.

Types of Personal Information Collected Through the Site

We may collect from you the following types of “Personal Information” through our Site:

Any information that you provide to use that individually identifies you such as your contact information (e.g., your name, address, email address and phone number);
Personal information contained in legal agreements (such as invoices and orders);
Information posted by you to the Site (such as comments, suggestions, feedback, opinions, or media); and
Any other Personal Information you submit through the Site or to us in the form of an email.

Types of Non-Personal Information Collected Through the Site

We may collect from you the following types of “Non-Personal Information” through our Site:

Device information used to access the Site which may include IP address, unique device identifiers, browser type, browser language, and other information;
Usage information relating to interaction with the Site which may include viewing history or other information used to customize the Site;
Additional usage data such as time and date of access, software crash reports, session identification number, and referring website addresses; and
Aggregated data regarding the use of the Site.

Types of Uses of Information & Personal Information

We collect, store and use Non-Personal Information and Personal Information you provide to us in various ways but always in accordance with this Privacy Policy, including:

To provide you with our content, products and services;
To process product orders received through the Site or other ways you communicate them to us (e.g., email and phone);
To evaluate business opportunities;
To effectuate or enforce a transaction or agreement;
To adjust offerings or services provided by us to you;
To provide you with information about our products and services that we believe you may find of interest, including to send you mailing lists, newsletters, alerts, offers, and marketing and promotional e-mails;
To participate in surveys, panels or market research opportunities;
To authenticate visitors to the Site;
To be able to respond to requests or inquiries, assistance and for similar customer-service-related purposes; and
To improve the Site and offerings or services provided by us and to better understand how users access and use the Site and offerings provided by us.

For clarity, while we make significant efforts to secure your data, we do not make any warranty, express, implied or otherwise, that we will be able to prevent loss, misuse, unauthorized access to, or alteration of personally identifiable information you provide to us. You make any disclosure of personally identifiable information to us at your own risk.

Types of Sharing of or Disclosures of Personal Information

We may share or disclose Personal Information to third parties for the following purposes:

To third parties in aggregated, or non-personally identifying, forms of information about Site users for marketing, advertising, research or other reasonable business purposes;
To provide you with information relating to products or services that we believe you may find of interest;
In response to a subpoena or other legal process by a governmental entity or third party, or if otherwise required by law;
To protect or enforce our rights including with respect to our assets and properties;
In the event of the sale or dissolution (bankruptcy) of assets, in whole or in part, of our business or any of its affiliates;
To third parties involved in the process of fulfilling orders, providing, or performing functions on our behalf (e.g., such as third-party service providers, contractors, payment processors (such as Stripe), banks, and collection agencies), our subsidiaries, affiliates and partners;
To third-party social media platforms, including podcasting and audio platforms, providers in connection with our profile and pages on such platforms; and
To provide products or services requested.

Analytics

When you interact with the Site, we strive to make your experience easy and meaningful. Our Site uses technology to track user activity and collect site data. Steps are taken to anonymize collected data, such as obfuscation of user IP addresses. Unlike many other websites, we have chosen not to track user activity across browsing sessions and do not employ tracking cookies.

Cookies

We (including our chosen third-party service providers) use functional cookies to provide services on the Site. For example, if you subscribe to our newsletter, we use a cookie to hide the subscribe form during future visits. We do not use tracking cookies or store personally identifying information in cookies. A cookie is a text file that a website transfers to your computer’s hard drive for record-keeping purposes. We use cookies that remain on your computer for a specified period of time or until they are deleted (persistent cookies). We may also use cookies that exist only temporarily during an online session (session cookies) – these cookies allow us to identify you temporarily as you move through the Site. Most browsers allow users to refuse cookies but doing so may impede the functionality of some portions of our Site.

Third Parties

We use third party services, such as Soundcloud, to provide Site functionality. Some of these services may use cookies or other tracking methods to gather anonymized usage information. We use the data collected by such third parties to administer and improve the quality of the Site, analyze usage of the Site, and provide a more enhanced user experience on the Site. We do not provide these third parties with your Personal Information.

Combination of Your Personally Identifiable Information

We may use information from one portion of the Site on other portions of the Site, and we may combine information gathered from multiple portions of the Site into a single record. We may also use or combine information that we collect offline or we collect or receive from third-party sources to enhance, expand, and check the accuracy of your customer records.

User Content

The Site allows users to post information. Any information that you post to the Site becomes public information and may be viewable by other users, as well as visitors to the Site. In addition, your name, as well as other optional information you choose to submit along with the information you post, will be publicly displayed along with your comment or blog. We are not responsible for the privacy of any information that you choose to post to the Site, or for the accuracy of any information contained in those postings. We cannot prevent such information from being used by others in a manner that may violate this Privacy Policy, the law, or your personal privacy. Your posting of any content to any of the Site is subject to our Terms of Use.

Third-Party Links

The Site contains links to other, third-party websites including social media platforms. Any access to and use of such linked websites is not governed by this Privacy Policy, but, instead, is governed by the privacy policies of those third-party websites. We are not responsible for the information practices of such third-party websites.

Email Policy

We may use your email address to communicate with you about orders you have placed, inquiries you have made about our products and services, or information you have shared with us through the Site or email. We may send you emails from time-to-time, about information that we believe may be of interest to you. We may also send you news and offers about our products and services, or those of our chosen partners.

If, at any time, you would like to stop receiving these promotional e-mails, you may follow the opt-out instructions contained in any such e-mail. Please note that it may take a few business days for us to process opt-out requests. If you opt-out of receiving emails or promotions, we still may send you e-mails to you in accordance with this Privacy Policy, as requested by you, or in reference to other customer service purposes.

International Users

The Site is hosted in the United States. If you are accessing the Site from outside the United States, by providing your information to the Site, you are consenting to and authorizing the transfer of your information to the United States for storage, use, processing, maintenance and onward transfer of such information to other entities, regardless of their location, in accordance with this Privacy Policy and the Site’s Terms of Use. For clarity, and as outlined in the Terms of Use, you are also consenting to the application of United States law in all matters concerning the Site.

How to Contact Us

While we strive for a secure and error free performance of the Site, we cannot always catch an unintended privacy issue. As a result, we encourage your questions and comments about any privacy concerns. Please direct them to us by an email to the following: legal@storyhackers.com.

Last revised: 10/23/2024